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          Dovenmuehle Mortgage, Inc. has 1 locations, listed below.

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            Business ProfileforDovenmuehle Mortgage, Inc.

            Mortgage Banker
            BBB accredited business

            At-a-glance

            Customer Reviews

            1.11/5stars

            Average of 157 Customer Reviews

            Customer Complaints

            403 complaints closed in last 3 years

            83 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 3/1/2013

            Years in Business: 180

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            Dovenmuehle Mortgage, Inc. provides a complete, private label mortgage subservicing program for commercial banks, thrift institutions, credit unions, mortgage bankers, and state and other housing finance agencies.

            Business Details

            BBB File Opened:
            10/13/1988
            Years in Business:
            180
            Business Started:
            1/1/1844
            Business Started Locally:
            1/1/1844
            Business Incorporated:
            7/30/1959
            Accredited Since:
            3/1/2013
            Type of Entity:
            Corporation
            Alternate Business Name
            • DMI
            Business Management
            • Mr. William Mynatt Jr., President
            • Ms. Ann Duker, Corporate Secretary
            Contact Information

            Principal

            • Mr. William Mynatt Jr., President
            • Ms. Ann Duker, Corporate Secretary
            Additional Contact Information

            Fax Numbers

            • (847) 550-7405
              Other Fax

            Phone Numbers

            Customer Complaints

            403 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            03/10/2024

            Complaint Type:
            Problems with Product/Service
            Status:
            Resolved
            We have tried numerous times to change the mailing address to the property address and have had signatures notorized etc and they still will not change it. We have mailed/Fed Ex the forms and still will not change the mailing address. The current mailing address house was sold and is no longer available to use. We were told that Husbands signature did not match closing documents and thus had his signature notorized. We are only trying to change address to the property address!
            Read More

            Customer Reviews

            157 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Chaffani W

            1 star

            02/12/2024

            This review only has a 1 star because I had to give one. If I ever have to buy another house the first thing I will be asking the new lender is, WHO IS YOUR SERVICER? If it's Dovenmuehle I will grab my belongs and walk out. This company will make me NOT buy a house I don't care how beautiful the house is!! They shouldn't be in business AT ALL!! THEY ARE GARBAGE!! They are liars, incompetent, have so sense of urgency (Except when you're late on the mortgage payment). I had fallen on hard times, to make a long story I applied to homeowners assistance through ***** HAF program. I was awarded a bulk payment to bring my mortgage back to current and then 3 additional payments to again help me out. Wonderful program btw. Anyway, right when the state sent over the funds to Dovenmuehle they transferred my loan to another company. Ok fine, things like that happen, right. Well when the loan was transferred every was sent over EXCEPT the payment that the state had sent to Dovenmuehle. This happened in May of 2023. I waited like 2 mths to try and give the process time to transfer. Well when I called Dovenmuehle they told me that they didn't have the money. Again long story short, I had to hire a lawyer. ************ people all thrash!!! No help, then I stop being able to speak to people instead I get getting all these generic letters in the mail about give them time. Some letters stated that they could find the funds and they didn't have any money from the state, that I need to talk to the state etc. I gave Dovenmuehle routing numbers, wiring confirmation numbers, batch/bulk numbers for the payment ect. Still nothing until my lawyer send a ***** letter that now all of sudden they could find the funds and that wasn't until December of 2023. It took them 9 mths to allegedly find the funs and sent bck to the state. The new loan company wanted to try and foreclose, but lucky the state helped with with new company to protect my home. This company should be shut down! They are awful!!

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