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Find a Location

Foster-Premier, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Foster-Premier, Inc.

      456 N Weber Rd Ste B Romeoville, IL 60446-5362

      BBB Accredited Business
    • Foster-Premier, Inc.

      750 W Lake Cook Rd Ste 190 Buffalo Grove, IL 60089-2084

      BBB Accredited Business

    Business ProfileforFoster-Premier, Inc.

    Property Management
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/1/2011

    Years in Business: 31

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Foster Premier, Inc. is a full service property management company. Services include 24/7 Emergency response, On-site inspections, Staff training and management of personnel, Bulk purchasing leverage with qualified vendors, Overseeing of major building repair and capital improvements,  Security and fire safety, Insurance Programs (Worker Compensation, Boiler and Machinery, Property, General Liability, Umbrella), Managers and Senior Staff are accessible for all owner’s questions, concerns, Record Retention for Associations — membership records, etc.
    Notify BOD of maintenance requirements, owners concerns, etc., Real Estate Closings, Oversee work being done on property, Financial management, Preventative maintenance (reserve studies) and much more.

    Products & Services

    Foster Premier is committed to excellence and professionalism, driven by dedication to building and maintaining long-term relationships with our clients. We concentrate our efforts on the services and solutions demanded by our clients. We utilize our skills and resources as specialists in our field, allowing us to ensure that the goals and objectives of our clients are our first priority.  We acknowledge that each client is unique and that having a specialized, disciplined, and structured approach to each client's needs is essential.

    Business Details

    This is a multi-location business.

    Find a Location

    Foster-Premier, Inc. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Foster-Premier, Inc.

        456 N Weber Rd Ste B Romeoville, IL 60446-5362

        BBB Accredited Business
      • Foster-Premier, Inc.

        750 W Lake Cook Rd Ste 190 Buffalo Grove, IL 60089-2084

        BBB Accredited Business
      Location of This Business
      456 N Weber Rd Ste B, Romeoville, IL 60446-5362
      BBB File Opened:
      9/30/2011
      Years in Business:
      31
      Business Started:
      9/1/1992
      Business Started Locally:
      9/1/1992
      Business Incorporated:
      9/8/1992
      Accredited Since:
      10/1/2011
      Licensing Information:
      • Licensed Community Association Management Firm
      Type of Entity:
      Corporation
      Alternate Business Name
      • Foster/Premier, Inc.
      Hours of Operation

      Primary

      M:
      9:00 AM - 5:00 AM
      T:
      9:00 AM - 5:00 PM
      W:
      9:00 AM - 5:00 PM
      Th:
      9:00 AM - 5:00 PM
      F:
      9:00 AM - 5:00 PM
      Business Management
      • Ms. Jamie Falconer, President
      • Ms. Danette Smuzs, Executive Vice President
      • Ms. Cheryl Mueller, Vice President
      Contact Information

      Principal

      • Ms. Jamie Falconer, President

      Customer Contact

      • Ms. Jamie Falconer, President
      Additional Contact Information

      Fax Numbers

      • (815) 886-9480
        Other Fax

      Industry Tip

      BBB Tip: Property management

      Customer Complaints

      3 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      02/06/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      This problem is regarding the *** of Southwicke on ****** Condominium ****************************** Foster premier and mainly the *** manager have been discussing the idea of possible repair, replace or rebuild of existing balconies.This has been an ongoing discussion for the past 3 years at least.In 2023 according to the *** the ********************* condemned the balconies not safe or not to code. Now in **** the *** is trying to force all owners to pay for the rebuilt of the new balconies with no specifications of what will be done, no time for families to plan economically for this problem and no other options on bringing the balconies to code. They are trying to force us to pay out of pocket $14K! And the "payment options" that are being offered are ridiculous! I know most families here do not have $14K laying around to pay for something that we don't have a say in, and with no details on what will be done, no blueprints or list of a brake-down of where the money is going to. Most of us here have brought up issues to the *** manager with zero solutions and only days, weeks of back and forth emailing, again with no updates or solutions. Now, without notice they want to force us to a $14K debt that most cant afford and without our opinion. Myself and other homeowners have emails and pictures of the conversations regarding issues that were never resolved. They have an average budget of $750K that honestly some of the items that are listed on the budget expense report have never been fixed or do not get fixed on a yearly basis as it is stated and are the issues that we have brought up, yet they want more money from us? I have been living there now for 5 years and have paid to the *** roughly $13K - $14K and the only major repair they have done was replacing the roofs. Which to add, they hire the cheapest overworked underemployed contractor companies. We are simply requesting assistance for a better solution.
      Read More

      Customer Reviews

      2 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      MIKE K

      1 star

      01/18/2024

      It's **** and this organization only relys on mail and a extremely outdated portal to "remind" homeowners of an annual fee. They claimed I was mailed certified mail as a reminder, but neither the association or the law firm could ******************* was on anything. Nothing is their fault, but when tenants miss the one annual payment they have all the time in the world to ensure the late fees are collected. I would be ashamed to work as this place. I hate the fact I give them money annually for the "work" they do

      Foster-Premier, Inc. Response

      01/22/2024

      In December of 2022 an invoice was sent to the ******* address for the 2023 assessment payment due on January 1st. This is sent the same time every year. Owners also have online access to view and pay their account. ******* was sent a delinquency letter regarding his 2023 annual assessment fee still unpaid. This was sent in May of 2023.On 9/6/23 the account was to ***************************************************** for collection proceedings. Owner contacted Management and Attorney claiming he never received the letter. The collection attorney corresponded with him regarding his claim.This account was not paid until January of ****.

      Local BBB

      BBB of Chicago & Northern Illinois

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